Your Questions Matter

Message update 27/03/2020 7:30PM:

Thank you for all the questions that you have sent to us so far.  We are working really hard to get the answers to many of the questions you have asked onto this page.

Please go to the FAQs page to find the most up-to-date answers to some of the most frequently asked questions. We know these do not answer everything, but we will continue to work through these next week and update this page accordingly.

We will also continue to update these FAQs as the Government guidelines are published, so please keep checking back over the coming days.

Thank you for your patience.


Your question is really important to us and in order that we can help you in getting this answered then;


  • If you are a colleague who is currently on furlough, and you have a question, please go to the FAQ pages on this website where you will find the most up-to-date answers – we will continue to update these documents with any new information. If you are unable to find the answer to your question in the FAQ documents, please contact and we will be happy to help you.


  • If you are a colleague who has now returned to work, please speak to your line manager in the first instance or a member of your local People Team about your question and they will be happy to help.